Products features and graphics may possibly vary based upon your procedure configuration. Some characteristics may possibly require extra or Innovative hardware or server connectivity.
Use this guidebook to be familiar with the productivity equipment out there in Office 365 in order to pick the best tool for the right purpose.
If you have an issue by using a mobile app, you’re finest off logging a ticket making use of one of several solutions we explain down below.
Microsoft will try and match your description of the condition with suitable help article content, but assuming these don’t help (and they could so give them a consider very first) confirm your e-mail deal with after which simply click “Mail.â€
Car-renew is The only way to guarantee continued support. You can set up month to month or annual vehicle-renew by browsing the Microsoft Account site.
With every single subscription of Office 365 operated by 21Vianet, 21Vianet support delivers specialized, pre-sales, billing and membership assistance. Guidance is accessible both on the web in the Office 365 operated by 21Vianet portal, and by telephone for each paid out and demo subscriptions.
I happen to be told that there are private messages but you'll find not soon after an previously reaction about this becoming referred to the right group and then nothing additional.
1 TB of extra OneDrive cloud storage so It can save you documents, images and video clips on the internet and obtain them from virtually everywhere.
If you purchased a pre-compensated subscription, your membership begins if you activate your subscription and land with your My Account webpage. Pre-paid out subscriptions could be obtained from a retailer or reseller, or maybe a Microsoft assistance agent.
I've added one application icon and URL from the application launcher and now I wish to move a session OR login person e-mail id to your entered URL to determine the individual.
Give reliable business effects assertion (see the severity An outline and examples higher than); Allocate source to be certain proceeds collaboration with 21Vianet customer assistance agent for that joint investigation and necessary interaction; Supply exact contact info and make sure dependable communication through the support ask for lifecycle.
Help for billing and subscription administration challenges is out there on-line or by telephone for the duration of community company hrs, Monday as a result of Friday. Billing and subscription management support might office 365 help phone number be accessed utilizing the very same cell phone number and on the web company ask for system just like technological guidance.
First reaction time is based about the severity ranges described previously mentioned. 21Vianet customer support crew abide by up with investigation and consumer conversation in reasonable rhythm In keeping with severity degrees. 21Vianet also assume shopper to collaborate at affordable level appropriately.
Assisted assist options are for admins of Office 365 Germany subscribed companies only. If you utilize Office 365 Germany at operate or university, but you're not an admin, you may still get assist inside the Group message boards, or by contacting your admin or IT Division.